Pet grooming software as reliable as your shears.

Modern consumers have high expectations from service providers - your business platform should get out of the way so you can get on with business.

Client self-booking, automated reminders, integrated email and SMS messaging, online/in-person/recurring payments. Set it and forget it!

Try for 14 DaysTalk to Sales

Try It For Yourself

We've set up a demo account and embedded our booking system below. Try it out!

(Don't worry, no emails are sent or payments taken - but in a real integration you'd receive confirmations and reminders)

Key Benefits for Pet Grooming Facilities

BOOKING AND CAPACITY

Fully Configurable
Booking Management System

  • Configure schedules for each groomer to automatically fill schedules to capacity and enable quick client self-booking
  • Dynamic pricing enables single-service registration for all size dogs, automatically adjusting price
  • Upsell with add-ons like nail trims and automatically adjust booking duration
  • Sync Google Calendars to ensure groomer's availability is up-to-date and avoid double bookings

CLIENT MANAGEMENT AND COMMUNICATION

Easily
Manage Clients
With Regular Updates

  • Set automatic notifications to ensure clients are reminded of their upcoming bookings by email or SMS
  • Send and communicate two-way via SMS to notify clients when their pets are ready for pickup
  • Tag pets with special needs to ensure your team is fully aware and prepared
  • Segment clients and pets and send email campaigns to stay in touch and communicate new products and services

INTEGRATED PAYMENT PROCESSING

Fully Integrated Payment Processing For Rapid Checkout

  • Card readers available for in-person payment processing, directly linked to client's profiles
  • Process payment at time of booking to reduce no-shows or last minute cancellations
  • Automate daily billing for painless processing and increase throughput
  • Sync with QuickBooks Online for quick-and-easy month-end bookkeeping
"I love everything about this software. It looks great. My clients have the option of booking appointments themselves. Canceling the appointments via the client portal. Intake forms are generated and available for them to sign prior to their appointments. If I ever have an issue or made a mistake the Team at BusyPaws are available to me. I actually can talk to them and they’ve always been able to resolve my problems. They answer questions in a timely manner and take suggestions regarding improvements that can be made. I have recommended this software to other dog grooming professionals in the industry. It’s so much better than other platforms."
- Emily Hernandez, Forest & Pugtatoe Salon

Functional highlights to fit your business process.

Booking and Scheduling

Easily schedule clients for personal or group services and enable them to self-book via your website or direct booking links.

Create services for Training, Daycare, Grooming, Boarding, or others that fit your offering.

Quickly see yours or your staff's schedule at a glance and segment into rooms or locations.

Invoicing and Payments

Collect payment in one easy flow instead of sending your clients to alternate payment gateways or websites.

Automatically reconcile invoices and issue credits for services to be used on future bookings. Eliminate manual reconciliation.

Client Management and Communications

Communicate directly with your customers with our two-way messaging system via email or SMS. Send one message directly to an entire class or daycare registrants.

Perform behavioral targeting for your marketing campaigns and customer journeys.

Manage and customer profiles and coordinate with teammates with built-in CRM functionality.

Staff Management

Coordinating with your team is an essential component to delivering value-add to your clients. You need effective tools to manage schedules, assign tasks, and monitor service delivery.

Reporting

How much has your top customer spent? What is your average revenue per pet? What was your total course capacity last month? Last quarter?

Instant insights into your business help you ensure you're on track with your goals.

LEARN MORE

Systems Integrations

Explore ways to connect your services with BusyPaws to create client and staff process flows which empower both to deliver business value.

LEARN MORE

Support you can rely on

Comprehensive support solutions to get you moving quickly.

Live Chat/Video

Get in touch with highly knowledgeable Client Success staff by using the in-app chat. Our team resolves most questions within a few minutes.
Schedule a video call to review more comprehensive setup questions.

Comprehensive Help Documentation

We've compiled and regularly maintain help documentation which describes all major functionality within BusyPaws, and provides guides on how best to make use of each feature.

Video Guides

Help documentation can be handy, but videos can get your running faster.
Major functional areas of BusyPaws are covered within our video tutorials.

Support AI Bot (Kiwi)

We've trained our AI bot, Kiwi the pug, to understand how BusyPaws works and how our clients use it on a daily basis.
Kiwi successfully resolves more than 80% of incoming queries.