Exceptional Booking and Management Software for Pet Care Facilities

Manage clients, staff, bookings, invoicing, payments and more for your Boarding/Kennel, Daycare, Training or Grooming services.

More than one million pet parents have engaged with pet care businesses operating on BusyPaws. Reliable and repeatable engagement provided by an unobtrusive platform.

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Online fully integrated payment processing

Your booking process is a primary driver of brand experience. Utilizing a best-in-class solution provides a competitive advantage and starts your clients on a path to success when engaging with your staff and services.

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Two-way SMS and Email Messaging, Automated reminders and confirmations

Never miss a message from a client or fail to send a reminder. Full in-platform conversational messaging via email and SMS ensures your team is fully informed on every client.  

Configurable client notifications for booking and payment reminders, cancellations, etc. automate transactional communication.

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Software designed for the unique processes in each pet care segment

Kennel/Boarding

Designed to smooth your processes for managing pets in-facility and automate booking. Save time and reduce barriers for staff and clients.

Solutions for Kennels

Dog Daycare

Dog Daycare facilities require bespoke software to effectively manage their business. Scheduling, client-self booking, tracking vaccines, checking in/out, boarding, employee time tracking, and much more.

Solutions for Dog Daycares

Pet Grooming

Create schedules for all groomers, sync with each Google calendar, set pricing for different size pets, collect payment in advance or on-site, manage a traveling grooming business, and more.

Solutions for Pet Groomers

Dog Training

Recurring group classes, open enrollment, client homework, video courses, client notes, training packages and many other core business processes unique to dog trainers have built-in functionality within BusyPaws.

Solutions for Dog Trainers

Booking and Scheduling

Easily schedule clients for personal or group services and enable them to self-book via your website or direct booking links.

Create services for Training, Daycare, Grooming, Boarding, or others that fit your offering.

Quickly see yours or your staff's schedule at a glance and segment into rooms or locations.

Invoicing and Payments

Collect payment in one easy flow instead of sending your clients to alternate payment gateways or websites.

Automatically reconcile invoices and issue credits for services to be used on future bookings. Eliminate manual reconciliation.

Client Management and Communications

Communicate directly with your customers with our two-way messaging system via email or SMS. Send one message directly to an entire class or daycare registrants.

Perform behavioral targeting for your marketing campaigns and customer journeys.

Manage customer profiles and coordinate with teammates with built-in CRM functionality.

Staff Management

Coordinating with your team is an essential component to delivering value-add to your clients. You need effective tools to manage schedules, assign tasks, and monitor service delivery.

Reporting

How much has your top customer spent? What is your average revenue per pet? What was your total course capacity last month? Last quarter?

Instant insights into your business help you ensure you're on track with your goals.

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Systems Integrations

Explore ways to connect your services with BusyPaws to create client and staff process flows which empower both to deliver business value.

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Support you can rely on

Comprehensive support solutions to get you moving quickly.

Live Chat/Video

Get in touch with highly knowledgeable Client Success staff by using the in-app chat. Our team resolves most questions within a few minutes.
Schedule a video call to review more complex configurations.

Detailed Help Documentation

We've compiled and regularly maintain help documentation which describes all major functionality within BusyPaws, and provides guides on how best to make use of each feature.

Video Guides

Help documentation can be handy, but videos can get your team running faster.
Major functional areas of BusyPaws are covered within our video tutorials.

24/7 AI Pug (Kiwi)

We've trained our AI bot, Kiwi the pug, to understand how BusyPaws works and how our clients use it on a daily basis.
Kiwi successfully resolves more than 80% of incoming queries.