Profile

Kerry Falk

Now in his second startup, Kerry has had a lifelong passion for systems and software. His career has taken him across continents and kilometers below ground. From managing sales teams selling capital equipment to programming web systems with Ruby and Javascript, his focus remains on delivering value to customers by solving problems.

Video conferences may be interrupted by his rescue yorkiepoo, Kiwi, who lovingly sits at his feet all day.

Kerry Falk
5.14.2026

Pet Parent Portal Refresh

The Pet Parent Portal has received a full refresh to increase functionality and usability for clients of BusyPaws partners.

Read Post >
5.4.2026

Updates to Google Calendar Sync, Google Analytics/GTM and Reports

Updates to the Google Calendar Sync to improve functionality and speed. Integrations for Google Analytics, Google Tag Manager and Meta Pixel added. Data structure changes to built-in reporting and additional charts available.

Read Post >
4.18.2026

BusyPaws Companion App Now Available

The BusyPaws companion app allows you to access all of the functionality within your BusyPaws account and enhances client communication and user notifications with native messaging and push notifications, is now available on the Google Play and Apple App store!

Read Post >
4.18.2026

Organize your Team with Tasks!

Tasks are a new feature within BusyPaws to enable you to track and assign the most important activities that need to be accomplished within your business.

Read Post >
4.18.2026

Automatic Billing and Payment Terms

Ever wish the software could charge clients on the day of their booking, or charge weekly for services used, and do so automatically?

Read Post >
4.18.2026

New Approach for Custom Attributes

Today we've launched an update to how custom data attributes are created and updated on client and pet profiles.

Read Post >
4.18.2026

Multi-Pet Intake Forms

Intake Forms may now be created as single pet forms (the current standard) allowing you to place form fields in any order. They may also be created as multi-pet forms, separating client and pet fields but allowing the client to add information on up to 10 pets.

Read Post >
4.18.2026

Dynamic Pricing!

Configuring pet care pricing for any booking system can be administratively challenging. There are often many variations that can change the price of a service offered. Some of these can be handled by packages or add-ons - like providing a discounted package of 10 daycare stays, or charging more for the nail trim add-on.

Read Post >
4.18.2026

Service Collections (Wild/Multi-Credits)

Want to allow your clients to purchase a package and redeem credits against multiple services? ok, you've been able to do that for a while, but what if you only want to issue 5 credits, and each credit can be used for one of many services?

Read Post >
4.18.2026

QuickBooks Integration Upgrade: Payments and Payouts Sync

Today we've launched an upgrade to the built-in QuickBooks integration which enables automated synchronization of payments and payouts.

Read Post >
4.18.2026

Release Notes: January 2026

Welcome to 2026! We have many updates and improvements planned for the year and look forward to sharing them as they're released. For now, a quick list of some of the more significant changes and updates that occured over the last couple of months.

Read Post >
4.18.2026

Q3 2022 Change Log

We're constantly deploying new functionality and updates to BusyPaws, most of which not done in large releases but rather small incremental updates aimed at bug fixing, usability improvements, or small functional changes.

Read Post >
12.12.2024

Carolark

Dog training school, Carolark, has been operating in Ottawa since 1992. What enables a training business to run for more than three decades? We ask owner, Heather Laundry, about operating a modern school.

Read Post >
10.28.2024

One Smart Dog

Vet turned Trainer, Linda Randall opens One Smart Dog in Seville, Ohio. Our feature spotlight leans in to the unique value tangential skills can deliver to training and the trials of opening a business during the pandemic.

Read Post >
9.18.2024

Good Dog, DYNO

We're putting the spotlight on a client providing positive reinforcement (R+) training based out of Denver Colorado. A relatively new business seeing success making training more accessible to anyone who wants to improve the life of their companions.

Read Post >