Not all pet care businesses use report cards in their client process, but their use can greatly enhance your client experience. Everyone loves to hear about themselves, hearing about their pets is even better! We have compiled some standard operating procedures from our clients and present a template for creating your own dog daycare or training report cards.
Nearly everyone is familiar with the dread or excitement associated with receiving their primary school report cards. Largely stemming from the reactions of the parents the cards will be delivered to. Parents of those same children may feel any combination of emotions upon receipt - pride, concern, empathy, happiness, joy, terror and many more. It's no different for report cards for their furry family members, and you can achieve much of the same things a school teacher does.
Dog owners want to ensure that their furry friend is receiving the best possible care and training. Whether it's at a dog daycare or a training facility, having a report card that provides detailed information about their dog's progress and well-being can be invaluable. Report cards can help them monitor their dog's progress and identify areas that need improvement, as well as keep you on track with logging the dogs progress while in your care.
Our clients report several benefits of using report cards their dog training and daycare businesses:
In their words:
"I'd recommend using them to chart client progress, summarize sessions or add notes specific to the client-- plus they add a personal touch that many of our clients enjoy. The report cards also cut back on paper hand outs, and they are electronic, so clients don't lose them as easily or accidentally throw them away."
"The staff can see what the other trainer recommended and did with the dog. I've taken lessons with other professionals as well, and I appreciate it when I can look back to see what was covered so I can focus more during the session and spend less time worrying about remembering everything."
Here are some tips for creating effective report cards:
The following templates can be used without a system like BusyPaws and we welcome you to use them as a guide for yours. Using BusyPaws can achieve more functionality including sending pictures, videos and other files you'd like to share and store.
Dog's Name: Bella
Command Responsiveness: ________ (A-F)
Focus: ________ (A-F)
Motivation: ________ (A-F)
Training Techniques Used:
Dog's Name: Charlie
Socialization: ________ (A-F)
Energy Level: ________ (A-F)
Behavior: ________ (A-F)
In conclusion, report cards can be a valuable tool for dog trainers and daycares, allowing you to track progress, set goals, and communicate with the owner further improving your relationship. We'd be happy to assist you with delivering quality communication to your clients and assisting your team with accessing the information they need to add value to your business.
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