Profile

Kerry Falk

Now in his second startup, Kerry has had a lifelong passion for systems and software. His career has taken him across continents and kilometers below ground. From managing sales teams selling capital equipment to programming web systems with Ruby and Javascript, his focus remains on delivering value to customers by solving problems.

Video conferences may be interrupted by his rescue yorkiepoo, Kiwi, who lovingly sits at his feet all day.

Kerry Falk
4.18.2026

BusyPaws Companion App Now Available

The BusyPaws companion app allows you to access all of the functionality within your BusyPaws account and enhances client communication and user notifications with native messaging and push notifications, is now available on the Google Play and Apple App store!

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4.18.2026

Organize your Team with Tasks!

Tasks are a new feature within BusyPaws to enable you to track and assign the most important activities that need to be accomplished within your business.

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4.18.2026

Automatic Billing and Payment Terms

Ever wish the software could charge clients on the day of their booking, or charge weekly for services used, and do so automatically?

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4.18.2026

New Approach for Custom Attributes

Today we've launched an update to how custom data attributes are created and updated on client and pet profiles.

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4.18.2026

Multi-Pet Intake Forms

Intake Forms may now be created as single pet forms (the current standard) allowing you to place form fields in any order. They may also be created as multi-pet forms, separating client and pet fields but allowing the client to add information on up to 10 pets.

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4.18.2026

Dynamic Pricing!

Configuring pet care pricing for any booking system can be administratively challenging. There are often many variations that can change the price of a service offered. Some of these can be handled by packages or add-ons - like providing a discounted package of 10 daycare stays, or charging more for the nail trim add-on.

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4.18.2026

Service Collections (Wild/Multi-Credits)

Want to allow your clients to purchase a package and redeem credits against multiple services? ok, you've been able to do that for a while, but what if you only want to issue 5 credits, and each credit can be used for one of many services?

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4.18.2026

QuickBooks Integration Upgrade: Payments and Payouts Sync

Today we've launched an upgrade to the built-in QuickBooks integration which enables automated synchronization of payments and payouts.

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4.18.2026

Release Notes: January 2026

Welcome to 2026! We have many updates and improvements planned for the year and look forward to sharing them as they're released. For now, a quick list of some of the more significant changes and updates that occured over the last couple of months.

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4.18.2026

Q3 2022 Change Log

We're constantly deploying new functionality and updates to BusyPaws, most of which not done in large releases but rather small incremental updates aimed at bug fixing, usability improvements, or small functional changes.

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12.12.2024

Carolark

Dog training school, Carolark, has been operating in Ottawa since 1992. What enables a training business to run for more than three decades? We ask owner, Heather Laundry, about operating a modern school.

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10.28.2024

One Smart Dog

Vet turned Trainer, Linda Randall opens One Smart Dog in Seville, Ohio. Our feature spotlight leans in to the unique value tangential skills can deliver to training and the trials of opening a business during the pandemic.

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9.18.2024

Good Dog, DYNO

We're putting the spotlight on a client providing positive reinforcement (R+) training based out of Denver Colorado. A relatively new business seeing success making training more accessible to anyone who wants to improve the life of their companions.

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12.18.2023

Streamline Your Pet Care Business with the Right Management Software: A Guide to Choosing the Perfect Provider

As a pet care business owner, be it grooming, training or daycare, managing your operations efficiently is crucial for success. The right management software can streamline your processes, boost productivity, and enhance customer satisfaction. In this guide, we will explore the benefits of using management and scheduling software in the pet care industry and provide valuable insights to help you choose the perfect provider for your business.

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11.30.2022

Report Cards for Modern Dog Training and Daycare Businesses

Not all pet care businesses use report cards in their client process, but their use can greatly enhance your client experience. Everyone loves to hear about themselves, hearing about their pets is even better! We have compiled some standard operating procedures from our clients and present a template for creating your own dog daycare or training report cards.

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