Summarizing all of the new developments that happened in the first quarter of 2022 (+ about a month... so first third?). We have a major update to the scheduling and availability engine that underpins BusyPaws.
In the first quarter (almost third) of 2022 we've made a huge number of updates for Dog Trainers and Dog Daycares. We'd like to highlight a few of these changes and how they benefit your business and your clients.
We have revisited the availability engine to better match the process and needs of trainers and daycares. Previously schedules for services could only be set on a weekly recurring basis. ie. A user was available to perform this service on Monday from 9am-5pm. Now, you can still set a weekly recurring schedule, if you'd like, but you're also able to set it for specific days of the year, like holidays or upcoming changes to a regular schedule. We've also made it simpler to set different schedules for different users and services - add as many schedules as you need to suit your business.
Additionally, for daycares or training businesses that may have part-time staff we've also added the ability to export the hours for each employee making it easier for you to do payroll.
Creating a simple user experience and user interface is an important focus for us at BusyPaws, we focus the most heavily on the aspects that your clients will interact with. The client self-booking process is the most heavily used feature of the system so it's important for it to be reliable and simple for your clients to use. We reviewed all pages of the process and updated them to be more clear where possible (either by removing details or adding more clear indicators), and making it more brand agnostic to allow it to more seamlessly fit into your brand process.
Would you like to offer special discounts to specific groups of clients, returning customers, or seasonal pricing? Create a discount code and share your code with your clients for them to redeem before collecting payment. Discount codes can be set as a percentage of the total price or as a fixed amount.
Offering flexibility for you to collect payment for your services simplifies your process and increases clarity for your clients. Previously when a client was self-booking there were only two options for payment: Required or none. When set to required the system would generate an invoice and collect payment prior to the booking being confirmed. Now there are two additional options for your to choose from:
Additionally, when you have a generated invoice you may now collect payments on that invoice in any increment you'd like up to the maximum for the invoice. For example, on a $100 invoice, you may collect 5 x $20 payments, if you'd like.
Lastly, there were dozens of smaller updates made across the system to make your life more pleasant while using BusyPaws daily. In no particular order:
That's it for this one!
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