BusyPaws is growing and we'd like to welcome Lauren Taylor to our Client Success Team! She's responsible for improving our help documentation, client onboarding, and generally guiding our clients to get the most out of BusyPaws.
We'd like to officially welcome Lauren Taylor to our Client Success team. We're investing more into assisting our clients with onboarding, discovering more about functionality that may be useful, and generally responding to incoming questions and requests for support. Lauren's relevant experience extends beyond customer support and also into the pet care industry, she's also a Karen Pryor certified training partner and continues her training practice after support BusyPaws clients with theirs.
When not at work or teaching dog training classes, Lauren spends her time with her Spinone Italiano, Jarvis and Berger Picard, Gizmo, playing and training in a variety of different sports including hoopers, agility, scent, rally-o, and ratting.
Please join us in welcoming Lauren to the BusyPaws team. You may begin to hear from her to help assist you with getting more out of your BusyPaws subscription.
No matter what type of pet care business you run information on the type of pet you're about to see is needed before you can properly assess, and accept the pet into your care or facility. There are some differences depending on type of service be it training, daycare, grooming or walking. And there are considerations for the process the client is presently in, are they looking for an initial consult or are they about to drop their dog off?
Read Post >Not all pet care businesses use report cards in their client process, but their use can greatly enhance your client experience. Everyone loves to hear about themselves, hearing about their pets is even better! We have compiled some standard operating procedures from our clients and present a template for creating your own dog daycare or training report cards.
Read Post >Nearly all business services are now accessible via a web browser, pet care services included. Ensuring your presence meets expectations of a modern consumer is essential to running a healthy business, but improving it can mean the difference between moderate growth and exponential growth. What factors need to be considered to get an understanding for what is good, and what is not? What booking conversion rates should you shoot for, and what could be affecting low rates?
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